Effective September 3, 2026

Privacy Policy

This Policy explains how Pro Pick ’Em handles information when you visit or use the Service.

Information we collect

• Account information: display name, email, password hash, role, and status.
• League activity: memberships, invitations, settings, picks, tiebreakers, matchups, scores, and standings.
• Purchase records: purchaser, league and season, amount, currency, Stripe transaction identifiers, payment status, and refund status. Stripe processes card details; Pro Pick ’Em does not receive or store full card numbers.
• Support messages and information you send us.
• Essential session data and security, hosting, or error logs that may contain IP address, browser/device details, request time, and requested page.

How we use information

We use it to operate accounts and leagues, record competition activity, process and reconcile purchases and refunds, send operational messages, support users, prevent abuse, secure and troubleshoot the Service, comply with law, and enforce our terms.

How we share information

League display names, picks, scores, matchups, and standings may be visible to members of the same league. We share information with providers that operate the Service, including Stripe and hosting/email providers, and when required by law or needed to protect users, the Service, or legal rights. We do not sell personal information.

Cookies

We use essential cookies or similar technology for sign-in, form protection, and security. Stripe may use its own technologies at Checkout under Stripe’s privacy materials.

Retention and security

We retain information as reasonably needed for the Service, competition and transaction records, disputes, security, and legal obligations. We use reasonable safeguards, but no internet service guarantees absolute security.

Your requests

Email support@propickemhq.com to request access, correction, or deletion. We may verify identity and retain records needed for transactions, league integrity, security, disputes, or law. Additional rights may apply where you live.

Children

The Service is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this Policy and will post a revised date.

Pro Pick ’Em is operated by James H. Smith, an individual in Texas.
“Pro Pick ’Em” identifies the service and business operating name. No LLC, corporation, or other registered-entity status is claimed.